PRIVACY POLICY

Privacy Policy

Eat Plant Grow Nutrition is an Australian-based company based in Queensland, Australia. Our ABN is 71 368 377 565.

We are committed to protecting your privacy, whether you are a contact, customer or supplier. 

 

We are also committed to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and we also aim to comply with the General Data Protection Regulations (GDPR) for the people of the EU.

We take the management of your personal information seriously. 

What information do we collect?

We collect the information you provide directly to us and may include name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

For example, we collect information when:

  • Sign up for our newsletter

  • Communicate with us via our contact page

  • Participate in any interactive features of our services

  • Fill out a form

  • Answer requests of enquiries

What about sensitive information? 

There is information that is more sensitive than other information collected. Sensitive information will be collected by more secure methods including:

  • Via Simple Clinic patient registration form when you book a consult

  • During an online or in-person consult

  • Information provided by you via email to us

Sensitive information is stored in a password protected computer with some being stored securely online or on the cloud through Google Drive.

What do we use your information for?

Any of the necessary information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs).

  • To address feedback (we may contact you in response to your feedback submitted through our surveys)

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

  • To send periodic emails. 

Do we disclose any information to outside parties?

We don’t share your personal information with third parties. Aggregated, anonymised data is periodically transmitted to external services to help us improve the website and service.

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.

We also use social buttons provided by services like Instagram and Facebook. Your use of these third-party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third-party services, and you are responsible for reading and understanding those third party services’ privacy policies.

Visitor comments may be checked through an automated spam detection service.

Third-Party Privacy

We use various third parties who may store your personal information. You can view their security policies below.